Your Privacy Matters to Us
We built maincuan around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...
What We Collect and Why
When you open an account with maincuan, we collect information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number and payment details. We use this data only to run your account, prevent fraud and comply with local regulations in supported regions. We never sell your
information to third parties. Your data stays encrypted and accessible only to our core team and trusted payment processors.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and account credentials are never stored in plain text.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are audited regularly. We only work with payment processors that meet strict security and compliance standards.
Regular Security Audits
We conduct third-party security reviews quarterly to identify and fix vulnerabilities before they become risks to your account.
Fraud Detection
Our systems monitor every transaction for unusual activity. If we spot something odd, we'll contact you immediately to confirm it's you.
Staff Access Controls
Only authorized team members can access your personal data, and only when needed to support your account or investigate a security concern.
Compliance Framework
We follow data protection regulations in supported Indonesian regions and maintain clear audit trails for all data handling activities.
Consistency Across Our Platform
| Same Privacy Rules Everywhere | Whether you're playing live baccarat on desktop or checking your sportsbook slip on mobile, the same privacy protections apply to your data. |
|---|---|
| Unified Account Security | Your login credentials, payment methods and account history are protected by the same encryption and access controls across all devices. |
| One Data Store | We don't fragment your information across different systems. Your account lives in one secure database with consistent backup and recovery protocols. |
| Consistent Retention Policy | We keep your data only as long as needed to run your account and meet legal requirements. Deletion timelines are the same for all account types. |
| Transparent Update Notices | If we change how we handle your data, we'll email you at least 30 days before the change takes effect. You can always review the full updated policy here. |
| Cross-Feature Data Sharing | Your live casino session history, slot play records and sportsbook bets are all visible in one account dashboard. No hidden silos. |
| Unified Support Response | Privacy questions about any part of maincuan — slots, live tables, sportsbook — go to the same support team with the same response standards. |